How to Shop
Only 7 simple steps and your order is ready
In the following article, we will guide you through the simple purchasing process of our online shop.
1. Choose Goods
Select items by using the category tree or "Search". After clicking on the specific item, select the number of pieces, or select a size or colour and add the item to the cart by clicking on the "Add to cart" icon.
2. Shopping Cart
To go to the cart, click on "Go to Cart". To continue shopping, click "Back to shopping". At any stage of the purchase, you can go to the cart by clicking on the basket symbol at the top right of the e-shop page. You can adjust the number of items in the cart with the up and down arrows, or remove the items from the basket with the cross "Remove product". For the next step click "Continue to shipping".
3. Shipping and Payment Methods
In the second step of the shopping cart, select your country and the method of transport from the menu. You can choose between paying with cash or online card payment if you are picking your order at our branch in Brno. Otherwise (delivery to your address), we are accepting only online card payments through the GP Webpay payment gateway.
4. Personal Data
Fill in the data necessary for the successful dispatch of your order. Before sending the order, it is necessary to check "I agree with Terms and conditions".
5. Sending the Order
Click "Finish Order" to submit your order for processing. We will send you a copy by email.
6. Payment
After sending the order, you will be redirected to the GP Webpay payment gateway. Fill in the card number, card validity, verification code and confirms the request for payment by pressing the "Pay now" button.
7. Done
You will receive an email with the confirmation of your order. Orders are always prepared for shipment immediately after payment is received into our account. In the case you are collecting your order at our branch, please wait until confirmation that you can pick your order up. Since this message, your order will be prepared for the next 10 working days. Check the FAQ section if you have any doubts or contact us at shop@kubicekballoons.eu.